What shipping options are available on pearlylustre.com?

<  Shipping and Returns FAQ

Our shipping agents are SingPost, and DHL Express.

SINGAPORE

Deliveries in Singapore will be provided by SingPost to your doorstep within 2-3 working days.

Complimentary FREE SHIPPING is provided with purchases of S$50 and above.

A flat rate of S$5 is applicable for purchases below S$50. If you need same day delivery,  please call customer service at 893 893 01. Delivery charges will be 7.5SGD. 

INTERNATIONAL

International shipping is provided by DHL Express & SingPost to the countries listed in the 4 zones below.

• Zone 1 - Asia, Malaysia, Indonesia, Philippines, Thailand, China, Japan, India

(Complimentary free shipping above SGD100 purchased)

• Zone 2 - Australia, New Zealand

(Complimentary free shipping above SGD150 purchased)

• Zone 3 - USA, Europe

(Complimentary free shipping above SGD200 purchased)

• Zone 4 - Canada, Africa, South America, Rest of the World

(Complimentary free shipping above SGD250 purchased) 

The following shipping rates will otherwise apply:

Zone SingPost

 Duration (working days)

DHL Express DHL Duration (working days)
1 S$10 5-7 S$15 2-3
2 S$15 8-12 S$30 3-5
3 S$15 8-12 S$40 3-5
4 NA NA S$50 3-5

Delivery times are estimated provided by shipping agents. Working days refers to Monday-Friday(excluding public holidays).

Pearly Lustre cannot be held accountable for any shipping delays.

IMPORT DUTIES

International deliveries may be subjected to import duties and additional delays due to custom inspection. As the recipient, you will be held responsible for all duties levied by your country. Pearly Lustre cannot accept returns for non payment of import duties once the shipment has been sent out.

TRACK YOUR ORDER

You will receive a shipping confirmation email once your order has been shipped with a tracking number. There will be a web link next to the tracking number to enable you to track your order with respective shipping agent.

Delivery times are estimated provided by shipping agents. Working days refers to Monday-Friday(excluding public holidays). Pearly Lustre cannot be held accountable for any shipping delays. 

SINGPOST 

    DHL EXPRESS

    Pearly Lustre