What is repair service available?
Pearly Lustre has maintained the highest standards in design, materials and craftsmanship. With proper care, you can preserve the beauty of your Pearly Lustre jewelry and accessories for years to come.
As a valued client, we partner with you to keep your Pearly Lustre jewelry in top condition.
We are delighted to offer cleaning and repair for Pearly Lustre products.
Our services include:
1. Complimentary lifetime cleaning service, verification of the pearls & stones setting service, restringing service for all our jewelry.
2. Surface treatment service for 25SGD that will restore your jewel to its original appearance.
We politely request that faulty or damaged items are returned to a PEARLY LUSTRE to be sent to our Repairs and Services Department for assessment. We would advise that you return to 250 Orchard Road, #02-01 Singapore 230905. However if this is inconvenient for you, we would advise you to contact our customer service for assistance.
Our customer service will be able to keep you up to date with the progress of your repair/replacement and the item will be returned to you when the assessment/repair is complete.
Please contact us through the following channels:
Customer Service: +65 89389301 (Monday - Sunday, 8:00am - 6:00pm)
Address: Design Orchard, 250 Orchard Road, #02-01, Singapore 238905