Our Shipping agents are Local Courier & DHL/Fedex.
Deliveries in Singapore will be provided by local courier to your doorstep within 3-5 working days.
(Complimentary standard shipping provided for purchases of SGD50 and above.)
A flat rate of SGD5 is applicable for purchases below SGD50.
If you need next-day delivery, please utilise Expedited Delivery with charges of SGD15.
Malaysia Zone 1: Johor, Kedah, Kuala Lumpur, Labuan, Negeri Sembilan, Penang, Perlis, Putrajaya, Selangor
Malaysia Zone 2: Kelantan, Pahang, Terengganu, Sabah, Sarawak
Australia Zone 1: Australian Capital Territory, New South Wales, Queensland
Australia Zone 2: Northern Territory, South Australia, Tasmania, Victoria
Global Zone 1 - Brunei, China, Hong Kong, Indonesia, Japan, Philippines, Taiwan, Thailand & most Asia location
Global Zone 2 - USA, Europe, United Kingdom, New Zealand, Canada
Global Zone 3 - Africa, South America, Rest of the World
(Complimentary free standard shipping provided for purchases of SGD150 and above.)
IMPORT DUTIES & TAXES
International deliveries may be subjected to import taxes & duties and additional delays due to custom inspection. As the recipient, you will be held responsible for all duties levied by your country. Pearly Lustre cannot accept returns for non payment of import duties once the shipment has been sent out.
TRACK YOUR ORDER
You will receive a shipping confirmation email once your order has been shipped with a tracking number. There will be a web link next to the tracking number to enable you to track your order with respective shipping agent.
Delivery times are estimated provided by shipping agents. Working days refers to Monday-Friday(excluding public holidays). Pearly Lustre cannot be held accountable for any shipping delays.
DHL / Fedex:
DHL Shipment Tracking:https://www.dhl.com/sg-en/home/tracking.htmlFedex Shipment Tracking:https://www.fedex.com/en-sg/tracking.html
Email:email@example.comCustomer Service: +65 893 893 01 (Monday - Sunday, 8:00am - 10:00pm)